Contact

Questions? Please take a quick look through the FAQs before sending me a message — you might find that your answer is already there!

Lost your pattern link? If you’ve lost a pattern download link, or a pattern order confirmation did not appear in your inbox, CLICK HERE to have your order email automatically resent.

Pattern update request? If you purchased a PDF that has been updated and did not receive an automatic update via email, please fill out our PDF Update Request Form - free update resends will be available for ONE MONTH after update launch date (Please note - as of Oct 2024, the free update window for Washi/Trillium, Ruby, Cleo, Gemma, and Beatrix is now expired; please try the lost pattern link or repurchase the pattern from my shop. Thank you for your understanding and for respecting my time)

Other inquiries? Please fill out the form on this page and I (Rae) will try to get back to you as soon as possible. I only work verrry part-time, but will try to answer within a few days if I can.

Thanks for taking the time to write!

Frequently Asked Questions

Do you have a question? Check out our list of Frequently Asked Questions; you never know, your answer might already be there!

Pattern Use Policies

Please refer to my Pattern Use Policies if you would like to teach classes using my patterns or tutorials, or if you would like to sell items made from my patterns.

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No requests for product reviews, sponsored posts, giveaways, or SEO-related requests please. My cluttered email inbox is my nemesis so your consideration is greatly appreciated. Thanks!